A Contracting Success Story
At RSA, we take an individualized account-level approach to underwriting, which means you are supported by our best-in-class underwriters, even in the most challenging segments.
The story below describes one of the many circumstances where our underwriters go above and beyond to resolve the unique challenges you face to meet the pressing needs of your clients.
Solutions to meet business needs
After being awarded a new contract, a contractor learned that their current carrier could not provide coverage for the operations which now included building insulation services and required a minimum installation floater of $250,000. The broker called RSA with this time-sensitive request since her client would not be able to start this new project until they could provide a certificate of insurance.
Given the time sensitivity and importance of this coverage requirement to the customer, our underwriter was able to provide the broker with a competitive quote on the same day which included all the required coverages. This solution allowed the contractor to get the job started without delay.
Thinking outside the box
Here’s what our broker had to say about this experience:
“The underwriter at RSA went above and beyond in her service. I had a difficult account to place that needed out of the ordinary limits and coverages to meet contract obligations the Insured had with one of their major customers. She thought outside of the box and provided a solution that met these contract requirements, which made the Insured very happy and allowed me to retain the business. Not only did she provide a solution, she did it quickly and was very friendly and professional to deal with. I look forward to working with her again.”
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