Claims

Making an insurance claim can be a trying time for both your customers and you. That’s why we’re committed to resolving all claims fairly and efficiently—and getting your customers’ lives back to normal as quickly as possible.

Submitting a home or auto claim?

Start with Claims Point®, our online portal that makes submitting claims fast and easy.

You can also call our claims team at 1 800 319 9993 (RSA and WA) or 1 800 873 2424 (CNS).

Claims Point

Claims Point®

You and your customers can submit home and auto claims online in just minutes with Claims Point®.

Submit today

Hassle-Free Claims®

We’ll respond within six business hours of receiving a claim—or we’ll pay your customer $500. That’s our Hassle-Free Claims® guarantee.

Learn more

Resources for customers

Resources for brokers

Additional resources

Key features

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Seven claims centres across Canada

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Professional counsellors available through RSA Care

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Fast-track process for property losses

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Highly trained claims specialists for all sizes of claims