Claims Point®: Your portal to better claims service

Simple, straightforward questions. A clean interface and intuitive navigation. Automated status updates. It’s a claims service that gets right to the point.

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With Claims Point®, we’re putting you in the driver’s seat.

For any personal home or Individually Rated Commercial Auto claim, you can guide your customers through the whole process in just minutes.

Claims Point® resources

To help you get the most out of Claims Point®, check out the resources we’ve prepared, including a broker toolkit that you can use to help your customers understand how we’re changing the way we do claims.

Broker toolkit

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Customer toolkit

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Watch the video

“As a claims advocate, I feel all staff are able to report claims by entering them on Claims Point immediately. It means at least a 45-minute difference of actually getting the claim to an adjuster—and it makes a tremendous difference to servicing our customers. It’s also a great tool for identifying the claim handlers and getting their contact information, which can be emailed right from Claims Point.”

Lisa Murphy | Steers Insurance Ltd. | Atlantic Region

“I was training one of our newer employees on how to submit a claim. We found the process super easy, and I let everyone in the office know that they should give it a try. The claim came at the end of the day, and we wanted to make sure it got to you before we left. It was quick and easy!”

Nancy Zabizewski | Meadwell Mowat & Fennell Insurance and Financial Services | Ontario Region
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