Contact us
General inquiries
For assistance from RSA or WA, call 1 888 877 1710 (Mon–Fri, 8:00 am–7:00 pm ET).
For assistance from CNS, call 1 877 528 7558 (Mon–Fri, 8:15 am–4:30 pm PT).
Reporting a claim
Our experienced claims representatives are available to provide advice and support 24/7.
For home and auto claims, visit Claims Point™, our online claims portal.
You can also call our claims phone lines. RSA and WA: 1 800 319 993 CNS: 1 888 267 6766
Office locations
Our head office is located in downtown Toronto. You can also find us at one of our regional offices.
18 York Street, Suite 800
Toronto, Ontario
M5J 2T8
Tel: 416 366 7511
Fax: 416 367 9869
Toll Free: 1 800 268 8406
Quick reference guides
Check out our quick reference guide for your region to get the contact information you need.
Media inquiries
Are you a member of the media? Visit our Media page for all inquiries.