We are very excited to share that an RSA veteran, Alan Spruin, has been nominated for a 2019 Insurance Business award for Business Development Manager of the Year. Starting in the RSA mailroom almost 30 years ago, Alan has spent time in a variety of roles including a Commercial Auto Underwriter, a Business Development Manager, and now his current role as Director of Sales for Atlantic Canada.
This nomination does not come as a surprise to anyone who knows Alan, who has been nominated previously and actually won Insurance Representative of the year from the local brokers association in this award’s first year of existence. After speaking to Alan’s colleagues, who describe him as ‘old-school’ it’s clear how well-liked he is by those around him, how admired his dedication to the business is and how much he cares about RSA and its reputation in the marketplace.
Peter Craswell, Director of Global Specialty Lines for the Atlantic Region explained how Alan is diligent with maintaining broker relationships, and has undoubtedly contributed to RSA’s success in the Atlantic region. “Alan’s honesty is one of his strongest attributes and has resulted in strong relationships with brokers as they are confident that he is on their side. Alan’s word is his bond and brokers truly respect that about him.”
While at RSA, Alan has continuously put the customer first, recognizing the importance of good relationships and making that a foundational part of how he conducts business. He is passionate about ensuring RSA has a solution to offer for brokers and continuously comes up with innovative ways to increase RSA’s wallet-share.
Join us in congratulating Alan on this achievement – we are proud to have his dedication, honesty and strategic mindset at RSA!
What are brokers & colleagues saying about Alan?
“We believe Alan is a leader in his field and has demonstrated a unique ability to maximize his resources to bring tangible value to our staff and organization. Alan is a rare breed today in that his actions speak louder than words. Alan is very informed, knowledgeable, open-minded, and organized
Over the last year, Alan has taken it upon himself to share market insight, educate, debate and present to our staff. What makes Alan important to our organization is a rare genuine interest in our continued growth. He is very understanding in this hard market, applauds our successes (even with other insurers), and is there for us when we struggle. He continuously takes the time to understand our needs, what makes us unique, and helps us achieve our goals.
Alan has had success with our organization, and we are more than happy to continue this relationship and build on that success with him. This is because that with all the noise in the insurance business today, Alan understands that ultimately on every level, this is a relationship business and one that needs constant care and attention. We are very lucky to have him in this industry.”
- Roy Cluett, President at Cluett Insurance
“Alan is hands down the best team leader I have ever had in my decades-long career. He is smart, creative, patient and always demonstrates the best way to treat our broker customers – fairly and with transparency. And even more importantly, he is a strong proponent and role model for work life balance, allowing me the time I need to recharge and bring energy and enthusiasm to my role, despite the tough market conditions.”
- Michelle Anderson, Regional Account Manager | Sales at RSA
“Alan has been my leader for almost 5 years now. Not only is he the sharpest dressed man in the Atlantic Region (bright polka dot socks and all!), he’s also a really great boss. Alan has been a great mentor to me over the past few years and always takes the time to work through difficult messages or approach new opportunities with our broker partners.
He has some of the strongest relationships with our Atlantic brokers, and you can see his efforts paying off in this hard market we are experiencing. Not only does Alan coach and guide to his team, but also his brokers and how they can succeed too.
My success at RSA has a direct relation to Alan’s support with my work, projects and committees supporting women’s issues and diversity. I couldn’t be more proud to have his encouragement or be more motivated to work on his team! He might hog all the dark chocolate he can get, but he never hogs his support!”
- Jessica Taylor, Atlantic Broker Tools Consultant at RSA