Claims

Making an insurance claim can be a trying time for both your customers and you. That’s why we’re committed to resolving all claims fairly and efficiently—and getting your customers’ lives back to normal as quickly as possible.

Make a Claim

Please contact our claims team at the number below to make a new claim or follow up on an existing claim.

1-800-319-9993

(RSA & WA)

1-888-267-6766

(CNS)

Claims Ami™

Get simple claims related questions answered by a live chat agent nearly twice as fast as a phone call!*.

*Based on usage information gathered by Johnson Inc., 2019.

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Hassle Free Claims^®

We’ll respond within six business hours of receiving a claim—or we’ll pay your customer $500. That’s our Hassle Free Claims^® guarantee.

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Claim FAQ

Unfortunately, Claims Point is no longer available. You will continue to receive support from your adjuster by phone and email, and you can share any required documentation with them securely via email. If you have questions on any current or previous claims, please contact your adjuster or speak with your broker.